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The Stack / Video

Synthesia

03 Creation

Yes for training and internal video at company scale — Synthesia is the category's enterprise standard for a reason, and Pro's five personal avatars plus API access covers serious production. For creator-style social content, HeyGen still reads more native to the feed; choose by audience, not brand recognition.

The job in the stack

The corporate avatar seat: training, onboarding, and internal comms video at scale, with the compliance posture big companies require.

Pricing

Plan Price Notes
Basic $0 500 credits/mo (about 10 min of video, 3 survey responses), 9 stock avatars, no personal avatar, Synthesia watermark, no download
Starter $29/mo $18/mo billed yearly. 15,000 credits/year (up to ~150 min of video or ~197 min of dubbing) on top of the free allowance, 125+ avatars, 3 personal avatars, downloads, no watermark, 1 editor + 3 guests
Pro $89/mo $64/mo billed yearly (renamed from Creator). 72,000 credits/year (up to ~720 min of video or ~947 min of dubbing) at the base level, with higher credit levels available. 180+ avatars, 5 personal avatars, API (360 min/yr included), branded pages, interactive video, 1 editor + 5 guests
Enterprise custom Custom credit volumes, unlimited video minutes, 240+ stock avatars, unlimited personal avatars, SAML/SSO, SCORM export
Roleplay learner seat (add-on) $25/learner/mo Adds AI roleplay practice to any plan; no session limits for seated learners

Pricing verified 2026-10-21. Plans change — the source of truth is Synthesia's own pricing page.

Models & versions

  • Personal Avatars Digital versions of you or team members; none on Basic, 3 on Starter, 5 on Pro, unlimited on Enterprise. Studio Avatars are a $1,000/year add-on
  • 140+ languages Script-to-speech localization across the catalog
  • AI Dubbing Translates and re-voices existing footage, priced in credits (76 credits per minute); 70+ languages on self-serve plans, 140+ on Enterprise
  • Interactive Avatars (beta) Avatars that respond in a live session rather than playing back a script
  • Roleplay Sessions Practice conversations against an interactive avatar with real-time coaching — a training-delivery feature, not a video-production one. Sold as a $25/learner/month add-on
  • Credits Since October 2026 usage is metered in credits: about 100 credits per minute of video, 76 per minute of dubbing, 350 per survey response. Avatars, B-roll and motion graphics change the burn rate

The honest read

What works

  • + The enterprise reference point: security posture, consistency, scale
  • + Huge avatar and language catalog for global teams
  • + Branded video pages with CTAs turn training video into a distribution asset
  • + API access from the Pro tier, not just Enterprise

What breaks

  • − Credit pools are tight — 15,000 credits/year on Starter is roughly 150 min of video, about three minutes a week, and the burn rate varies with what is in the video
  • − Style reads corporate; social-feed content feels stiff next to HeyGen
  • − Watermarked, non-downloadable free tier is a demo, not a trial

Use it for

  • →L&D teams converting slide decks into watchable training
  • →Multilingual internal comms without re-recording
  • →SOPs and onboarding libraries that need updating quarterly

Skip it if

  • ×You're making YouTube/TikTok creator content — HeyGen fits the format better
  • ×Your video needs exceed ~720 min/year but the budget doesn't reach Enterprise

Questions operators ask

?Synthesia or HeyGen?

Synthesia for corporate training, compliance-conscious teams, and multilingual internal video. HeyGen for creator content, shorts, and marketing that has to feel current. They're the two poles of the same category — pick the one shaped like your audience.

What changed

  1. REAL DRIFT: Synthesia moved from minute pools to credits. Prices hold (Starter $29 monthly / $18 yearly, $89 / $64 for the middle tier, Enterprise custom), but Creator is now named Pro and allowances are credits: Basic 500/mo, Starter 15,000/yr (~150 min video), Pro 72,000/yr at the base level (~720 min) with higher levels on offer. That doubles the video minutes we listed (120/360), but credit burn now depends on what is in the video. Languages now read 140+ (was 160+). Roleplay learner seats are a $25/learner/month add-on, and Studio Avatars a $1,000/year add-on. Rewrote pricing, cons, skip_if and the heygen-vs-synthesia "minutes, not credits" argument.
  2. Freshness sweep: checked synthesia.io/pricing and found no change. Basic is free (10 min/mo, 9 avatars, no personal avatar). Starter is $29 monthly or $18 yearly with 3 personal avatars. Creator is $89 monthly or $64 yearly with 5 personal avatars and API access. Enterprise is custom. Roleplay Sessions, AI Dubbing and Interactive Avatars are still the headline features.
  3. CORRECTION: the 08-15 entry said the free tier now includes 1 personal avatar. Re-checked against synthesia.io/pricing directly — the free/Basic tier shows no personal avatar (crossed out on the comparison table); Starter is still the first tier that includes one, at 3. Everything else from 08-15 holds: prices unchanged, minutes still published as annual pools.
  4. Prices hold ($0 / $29 / $89 / custom, $18 and $64 on yearly), but three things moved. Starter personal avatars went from 1 to 3, and the free tier now includes one — the personal-avatar ladder loosened across the board. Minutes are now published as annual pools (120/yr Starter, 360/yr Creator) rather than monthly caps, which is the same allowance with room to batch. And the product grew past rendered video: AI Dubbing on paid tiers, Interactive Avatars in beta, and Roleplay Sessions for live training practice.
  5. Freshness sweep — re-verified against synthesia.io/pricing: no changes. Free, Starter $29/mo ($18 annual), Creator $89/mo ($64 annual), Enterprise custom all hold.
  6. Added to the stack (corporate avatar seat). Verified pricing: Free, Starter $29 (~$18 annual), Creator $89 (~$64 annual), Enterprise custom.

Give Synthesia a job

The corporate avatar seat: training, onboarding, and internal comms video at scale, with the compliance posture big companies require.

Try Synthesia →

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